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VoIP vs Landline

VoIP vs landline: which one wins for a US small business?

Side-by-side: monthly cost, features, scalability and outage behavior. Spoiler — landline only still wins for one narrow use case.

  • ~50–65% lower monthly cost
  • 10× more calling features
  • Add a line in 60 seconds
  • Free number porting

Cost

A typical 5-line landline service in the US runs $50–$75 per line per month before long distance. A comparable VoIP setup is $14.99–$29.99 per line with unlimited US/Canada calling built in.

Features

Landlines stop at voicemail and call waiting. VoIP includes auto attendant, IVR, call recording, mobile apps, SMS, voicemail-to-email and CRM integrations — without per-feature surcharges.

  • Auto attendant (landline: usually a paid bolt-on)
  • Mobile app with your business number (landline: not possible)
  • Call recording & analytics (landline: third-party only)
  • SMS / MMS (landline: not supported)

Reliability

Landlines stay up during power outages because they're line-powered. VoIP needs internet — which is why we offer automatic failover routing to a cell phone when your office connection drops. With a small UPS your VoIP system actually outlasts most outages.

When landline still makes sense

If you have a single-line analog fax-only setup, a credit-card terminal that requires POTS, or a fire-alarm panel mandated to use a copper line, keep that landline. For everything else, VoIP is the upgrade.

Frequently asked questions

Is VoIP really cheaper than a landline?
On a typical 5-line small business setup, VoIP costs about 50–65% less than a comparable POTS landline service once you include long distance, voicemail, and per-feature fees that landline carriers add.
Will I lose my number if I switch?
No. We port your existing landline numbers (local or toll-free) to VoIP for free. Your number stays the same — only the underlying carrier changes.
What happens during a power or internet outage?
VoIP keeps working during a power outage if you have a UPS, and inbound calls auto-forward to a mobile number or backup destination if your internet drops.

Ready to switch your business to VoIP?

Plans from $14.99/mo. Keep your number. US-based support.