Call handling
The features that route, queue and prioritize every inbound call.
- Auto attendant (multi-level IVR)
- Ring groups & hunt
- Call queues with hold music
- Time-of-day routing
- After-hours forwarding
- Do not disturb schedules
VoIP Features
Every cloud PBX feature your business will actually use
One plan, one bill, the whole feature stack. No surprise upcharges for the calling features that should be standard in 2025.
- Auto attendant & IVR
- Call recording
- SIP trunking
- SMS / MMS on every line
Productivity
Tools that turn the phone system into a workspace, not just a dial tone.
- Softphone (desktop + mobile)
- Voicemail-to-email & transcription
- Two-way SMS / MMS
- Shared contact directory
- Click-to-dial browser extension
- Presence & extension-to-extension chat
Compliance & quality
The controls regulated industries and contact centers need on every call.
- Call recording (unlimited storage)
- TLS / SRTP encryption
- HIPAA-eligible service
- E911 dispatchable address
- Detailed CDR reports
- REST API for custom workflows
Connectivity
Carrier-grade plumbing under the friendly admin portal.
- SIP trunking (BYOD PBX)
- Local & toll-free numbers
- Free porting from any US carrier
- Number masking / spoof control
- International dialing
- Faxing (T.38 + email-to-fax)
Frequently asked questions
- Are call recording and auto attendant included?
- Auto attendant and IVR are included in every business plan. Call recording is a $4.99/mo add-on with unlimited storage and search.
- Does VoIP support text messaging?
- Yes — every local US number gets two-way SMS and MMS, usable from the softphone, desktop app or admin portal.
- Can I integrate VoIP with my CRM?
- Yes. We offer click-to-dial extensions for popular CRMs and a REST API for custom call logging, screen pops and automation.
Ready to switch your business to VoIP?
Plans from $14.99/mo. Keep your number. US-based support.